Privacy Policy

Last updated: March 2026  ·  Eaglett Labs, eaglett.co.uk

Who We Are

Eaglett Labs ("we", "us", "our") is an AI content creation agency operating under the domain eaglett.co.uk. We are committed to protecting your personal data and processing it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Data We Collect

When you use our services or sign up for a subscription, we may collect the following personal data:

• Name — to personalise our communications and onboarding
• Email address — to deliver your account details, content, and service updates
• Payment information — processed securely via our third-party payment provider, Creem; we do not store card details directly
• Business information — brand details, content preferences, and briefs you share with us during onboarding

How We Use Your Data

We use your personal data only for the following purposes:

• To deliver the AI content creation services you have subscribed to
• To manage your subscription and process payments
• To communicate with you about your account, deliverables, and service updates
• To improve our services based on feedback and usage patterns
• To comply with legal and regulatory obligations

Legal Basis for Processing

We process your personal data on the following legal bases under UK GDPR:

• Contract performance — processing is necessary to deliver the services you have subscribed to
• Legitimate interests — to manage our business operations and improve our services
• Legal obligation — to comply with applicable laws and regulations

Third Parties

We work with a limited number of trusted third-party service providers:

• Creem — our payment processor. Creem handles all payment transactions securely. Please review Creem's privacy policy for details on how they handle payment data.

We do not sell, rent, or trade your personal data to any third parties. We will never share your data with advertisers or data brokers.

Data Retention

We retain your personal data for as long as your subscription is active and for a reasonable period afterwards to comply with legal obligations and resolve disputes. When data is no longer required, it is securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data in certain circumstances
• Right to restriction — request we limit how we process your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests

To exercise any of these rights, please contact us at hello@eaglett.co.uk. We will respond within 30 days.

Data Security

We take data security seriously. We use appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

Cookies

Our website may use basic cookies to ensure the site functions correctly. We do not use tracking or advertising cookies. By continuing to use our website, you consent to essential cookies being set.

Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated via email or a prominent notice on our website. The date at the top of this page reflects the most recent revision.